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MyChart ® Epic Systems Corporation

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MyChart Terms and Conditions


MyChart is an easy way to access some, but not all, of your medical record online. With MyChart, you can review your personalized health information, send a message to your provider’s office, request prescription renewals, schedule appointments online, pay Novant Health bills, view laboratory test results, access your family’s records, complete an e-visit to avoid an office visit and learn about your health.

Protecting the confidentiality of your medical information is important to us. We use industry standard security measures to protect your information. We keep a record of the records released. Each time you use MyChart, we track the date and time. For purposes other than general information viewing, MyChart must be accessed with a Secure Sockets Layer (SSL) compatible browser or terminal (Internet Explorer 8+, Firefox, Chrome or Safari). Usernames and passwords are stored in an encrypted database that is segmented from the Internet.

MyChart is offered only as a convenience. You do not have to use it if you do not want to. If you decide to use MyChart, whether as a patient or as a proxy for your child or another person, you agree to all the terms and conditions listed below. Read them very carefully before using MyChart. We can change these terms and conditions at any time, without notice to you.

MyChart Terms and Conditions

In exchange for being able to use MyChart, I understand and agree that:

I have read the MyChart Terms and Conditions. I understand them. I agree to them. I consent to the Terms and Conditions voluntarily.